We seek to answer the most commonly asked questions on this page. If you have a question not answered here, please contact us via email@example.com.
Parking is available for a nominal fee around back of our building on Carthage St. Parking on the street is free after 6 pm Monday-Saturday and all day Sunday. There are also parking lots and garages located within walking distance of the venue.
Read our message to local bands on Facebook here (link).
Submit your EPK through Reverbnation
No, there is not seating for every show. Shows that are seated will say so in the calendar listing, and it can be theatre-style (rows), cabaret-style (tables and chairs) or a combination of both. ALL TICKETS ARE GENERAL ADMISSION. There are no reserved seats so arrive early for the best selection.
Yes, it is located in the main Music Hall room near the front door.
Our neighborhood, the St. Paul Quarter, has several restaurants to choose from for night time eats. We recommend one of these:
Tickets may be purchased through Front Gate Tickets at 888-512-SHOW or on our website, http://waterstreetmusic.frontgatetickets.com. If you select "will call" you may pick up your tickets on the day of the show at door times. We recommend checking each show for ticket information, age restrictions and other details.
We accept CASH only for tickets purchased at the door but we do have an ATM for your convenience.
If a show is cancelled tickets will be refunded at point of purchase otherwise tickets are non-refundable.
Since we do not have a box office at this time, all "will call" or pre-ordered tickets are available when the doors open for the show.
Yes, we have a coat check available seasonally for a nominal fee.
Water Street Music Hall has two completely separate venues under one roof — The Water Street Music Hall and The Club at Water Street. There are often shows in both rooms at the same time. They are separate so you need a ticket for each show. You can not roam from room to room.
Sorry, a sold out show means it is sold out.
We accept identification that provides proof of age from a valid State driver's license, valid State Non-Driver's license, Military ID and passports. NO EXCEPTIONS!
WE ARE NOT A "BAR" OR "PUB". WE ARE A CONCERT HALL, ONLY OPEN WHEN THERE IS LIVE ENTERTAINMENT.